![]() If you find it out, it’ll be a thousand times easier to generate specific promotions and personalized rewards that will motivate every player to stay by your side. The concerns are aggravated by the fact there’s no magic pill – each player has their own weak spot. This is only a tiny part of the confessions made by online casinos operators who inevitably get frustrated by rising customer churn rates. That costs us massive client losses once in a while.” “Driven by the desire to collect bonuses and special gambling offers from everywhere, players are rarely loyal to one and the same casino. ![]() ![]() “There is a feeling that we do something wrong in our marketing attempts as the number of newly joined players is too poor to admit that newcomers are constantly joining our “temple of gambling.” “We can’t believe it happened – a high roller who’s been staying with us for a couple of years already left us to make huge bets somewhere in another place…” CRM for Online Casino: a Key to the Player-First Strategy
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